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Reclamation & Returns

Our products meet the highest technical standards, and we check them carefully before delivery. Should you still have any complains and/or need to return a product, we have made the process as easy and simple as possible for you. Simply use our online form.

Onlineformular Reklamation & Rücksendung (German)

Wurm Hotline

Do you have any hardware or software queries regarding the Wurm product portfolio? Do you need expert advice on remote data transmission or assistance with control parameters of any specific component?

Our Wurm-Hotline will be happy to help. Reach us at +49 (0) 60 47 96 30 600 or

You can call us from Monday to Friday between 8 am and 5 pm

Wurm Infocenter

Get all the information at a click of a button in the Wurm Infocenter As an authorised user you can read or download detailed information about the entire Wurm product range after a successful login.

Wurm Infocenter